Return policy

Thank you for shopping at greatdealsin, your go-to destination for fashionable women's clothing, stylish accessories, and exquisite home furnishings. We strive to ensure your complete satisfaction with every purchase. However, if you are not entirely pleased with your order, we offer several options to help you find exactly what you love.

Refunds: You may receive a refund to your original payment method.

Exchanges: greatdealsin allows exchanges for the same product in a different size, provided the item is in stock.

Return Requests: All return requests must be made within 14 days of the delivery date.

General Return Policy

  1. Decision Period: You have 14 days from delivery to decide if an item suits you. If you wish to return it, please contact us within this period.

  2. Non-Returnable Items: The following cannot be returned, refunded, or exchanged:

    • Clearance items
    • Accessories
    • Customized items
    • Flash sale items

  3. Condition of Returned Items: Items must be returned unworn, unwashed, and undamaged, with all original tags attached. We cannot accept items that have been worn, damaged, washed, or altered in any way.

  4. Non-Returnable Marks and Free Gifts: Items marked as non-returnable and any free gifts cannot be returned.

  5. Proper Return Requests: We do not accept items sent back without a proper return request.

  6. Return Shipping Costs: Returns are at your own cost; we do not offer Freight To Collect (FTC) service.

  7. Accuracy of Returns: Double-check your returns before shipping. We are not responsible for non-greatdealsin products.

  8. Made-to-Order Items: All items, including standard sizes, are made-to-order. We cannot accommodate 'buy-many-keep-one' purchases and may cancel orders suspected of this intent.

  9. Lost or Damaged Returns: We are not liable for returns lost or damaged in transit or for packages inspected by customs (customer responsible for customs clearance). Please keep the receipt with tracking information.

  10. Condition of Returns: We reserve the right to refuse returns received in unacceptable condition or without prior knowledge.

  11. Client-Related Circumstances: We do not issue refunds for parcels destroyed, lost, or returned due to client-related issues (e.g., delayed customs clearance, incomplete contact information, recipient absence, incorrect addresses).

  12. Rejected Packages: We do not accept rejected packages. A 40% refund will be issued. For returns, contact us after receipt.

Note:

  • Customers are responsible for return shipping costs. Original shipping fees are non-refundable.
  • Returns of 2-3 items incur a 15% restocking fee; returns of 4 or more items incur a 30% restocking fee.

How to Return:

  1. Contact Customer Service: Please reach out to our Customer Service via email at service@greatdealsin.com  , indicating the item(s) you wish to return and the reason. Do not send items back without checking with us first.

  2. Package Preparation: After receiving return instructions, package the item(s) with original packing and write your order number on the package (e.g., AM0001) for easy recognition.

  3. Post Office Drop-Off: Take your package to the local post office.

  4. Return Processing: Most returns are processed within 7 business days after receipt. We'll issue a refund to your original payment method and send a confirmation email. Original and return shipping fees are non-refundable.

Refused Packages:
If you refuse delivery for any reason, you are responsible for shipping costs to and from greatdealsin. These costs will be deducted from your refund. Refused packages may take several weeks to return to our facilities, and we will not issue a refund until items are received.

Refunds:

  1. Processing Time: Refunds are processed within 3-5 business days and may be delayed by your bank. Contact us if you haven't received a refund after 7 working days.

  2. Warehouse Processing: Returned items must be processed back into our warehouse, which usually takes about 10 business days.

  3. Payment Method: All PayPal payments are refunded via PayPal; all Credit Card payments are refunded to the original Credit Card.

Damaged Returns:
If you receive a damaged or wrong item, do not return it with the original label. Contact our customer service within 48 hours for a return authorization label. Returns without notification will incur restocking fees.

Cancellation Policy:

  1. Unpaid Orders: Automatically canceled after 1 day.

  2. Cancel Within 24 Hours: Full refund available.

  3. Cancel 24-72 Hours After Payment: 80% refund + shipping fee.

  4. Cancel 72-120 Hours After Payment: 50% refund + shipping fee.

  5. Cancel Over 120 Hours After Payment: Refund of shipping fee only.

  6. Shipped Orders: Cannot be canceled once shipped.

To cancel your order, please contact our customer service.

NOTE:
We do not accept 'buy-many-keep-one' purchases under our easy return policy. Due to our low prices, we do not accept returns or refunds without quality issues.

For a return number, please contact us directly.

Thank you for choosing greatdealsin. We appreciate your understanding and cooperation with our return policy.